Rosters and Hours


No one works hours like a hair stylist! Find out more about your entitlements to rosters and hours.

What you need to know


What’s the maximum amount of hours I can work in one day?

You can be rostered to a maximum of 9 hours on any day. However, one day per week, your boss can roster you for a 10.5-hour day and a second 10.5-hour day can be rostered on the same week but only if it’s mutually agreed between you and your boss and in writing.

Rosters have to include the following information:

  •      The number of ordinary hours you will work each week
  •      The days of the week you are working
  •      Start and finish times each day you are rostered to work

When does my boss need to let me know about my roster?

  •   If you’re a permanent employee, your boss must notify you at least 14 days in advance of your roster.
  •   Rosters can be changed at any time by agreement between you and your boss.
  •   A roster period cannot exceed 4 weeks and you cannot be rostered on for more than 5 days at a time. You can only be rostered on for 6 days if you are only rostered for a maximum of 4 days the next week.

Can my boss make changes to my roster without me knowing?

If your boss proposes to change your regular roster or ordinary hours of work, the employer must consult with you about the proposed change.

Are the rules different if you’re part time?

If you’re part-time your boss may alter your roster so long as they provide you with at least 7 days’ notice in writing. In emergencies, your boss can give you 48 hours’ notice.

But it’s important to note that if your roster is altered, the number of hours worked must not be changed. Rosters cannot be changed from week to week or fortnight to fortnight in this manner.

What can I do if I need help?

If you’re experiencing a problem with your pay, read on to find out more information on what you can do. To access this information you need to be a HSA member. It’s easy to join.

Steps to take if you need help


1st step. Is your employer in breach of the Hair & Beauty Award? If you’re unsure book a call or chat with us. Or you can find more on your rights on hours and rosters here.

2nd step. Ask the question. If your employer is in breach of the Hair & Beauty Award ask the question.  If this is the first time something has gone wrong at work and you’ve got a good relationship with the boss, just ask the question. Make sure you put any questions to your boss about working conditions in writing. If you need any tips get in touch with us. Book a call or chat.

3rd step: Be clear on your outcome. What outcome are you seeking? Is it a realistic outcome? Are there any other outcomes you would be happy with?

4th step: Professional advice & Support. If you’ve asked the question and your employer does not agree or refuses to consult with you on the matter, then it’s time to get some professional advice and support. Book a call to get in touch with one of our legal officers for advice on how to handle the situation.

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