COVID-19 SUMMARY: APRIL 2021


The latest outbreaks across the country have shown that we can’t afford to be complacent about coronavirus just yet. That’s why it’s so important for everyone in the industry to do their bit and stop the spread of COVID-19 in their salon!

No matter where you are in Australia, all hair and beauty workers should:

  • Social distance wherever possible – spread chairs/basins further apart, try and keep clients separate, and manage booking appropriately.
  • Sanitise your station between each client with disinfectant. Sterilise all tools, such as clippers, scissors, combs, etc. 
  • Wash all towels/capes with hot water and strong detergent after each use.
  • Use disposable tools/attachments where you can, especially in beauty services. 
  • Stay home if you feel unwell.
  • Make sure your salon is collecting client details (QR codes)
  • If a client feels unwell or has Covid like symptoms, you have the right to refuse service – even if your employer directs you to. If this happens, please get in touch with HSA as soon as possible!

We’ve also compiled the most up-to-date health advice for each state regarding masks, capacity limits, contact tracing, and hotspots.

ACT

  • There is no requirement to wear a mask for either clients or workers. However, we recommend you wear a mask if you’re unable to maintain 1.5 metres between you and your client. (Unless you are unable to wear a mask for medical reasons).  
  • You can have a maximum of 25 clients in your salon at one time. If you’d like to have more, then you must apply the 1 person per 4 square rule in your salon – click here for more details.
  • Check with your clients to make sure they haven’t returned from hotspot in the last 14 days. You have the right to refuse service to anyone who has been in a COVID-19 area as they should legally be quarantined. For the latest info on COVID-19 hotspots, click here.
  • You must collect contact details for all clients. You can use the Check In CBR App, which is free and easy to use, by clicking here, or use traditional pen and paper (make sure the writing is clear and easy to read, and sanitise the pen after each use).

QLD

  • MASKS ARE COMPULSORY for clients and workers across the state.
  • You must collect contact information about all guests, patrons and staff at the time they enter the premises unless otherwise specified. You can use the government’s Check-in QLD app, but it is not compulsory. You may use pen and paper if a client doesn’t want to use a QR code, but make sure you can read their name and contact details clearly before they leave the salon.
  • Check with your clients to make sure they haven’t returned from VIC in the last 14 days. You have the right to refuse service to anyone who has been in a COVID-19 area as they should legally be self-isolating at home. For the latest info on COVID-19 hotspots, click here.

NSW

  • Masks are currently required indoors for Byron, Ballina, Tweed and Lismore shires.
  • Within the rest of NSW, there is no mask requirement for either clients or workers. We recommend you wear a mask if you’re unable to maintain 1.5 metres between you and your client. (Unless you are unable to wear a mask for medical reasons).  
  • Salon capacity must not exceed one customer per 4 square metres in Byron, Ballina, Tweed and Lismore shires.
  • For the rest of NSW, salon capacity must not exceed one customer per 2 square metres of space. Children count towards the capacity limit.
  • All businesses must use the NSW Government’s QR code for contact tracing. Register as a COVID-safe business and receive your unique code here.
  • There are currently no restrictions on interstate travel into NSW.

NT

  • There is no requirement to wear a mask for either clients or workers. However, we recommend you wear a mask if you’re unable to maintain 1.5 metres between you and your client (unless you are unable to wear a mask for medical reasons).  
  • There is no restrictions on salon capacity (AKA a ‘square metre rule’), but you should ensure you, your workmates and clients are kept at least 1.5m apart wherever possible.
  • Check with your clients to make sure they haven’t returned from a hotspot in the last 14 days. You have the right to refuse service to anyone who has been in a COVID-19 area as they should legally be in a supervised quarantine facility. For the latest info on COVID-19 hotspots click here.
  • All business are required to collect contact information by law. HSA recommends the Territory check-in app, which all businesses can register to for free by clicking here.  You may use pen and paper if a client doesn’t want to use a QR code, but make sure you can read their name and contact details clearly before they leave the salon. 

SA

  • Hair and nail salon workers and tattooists must wear masks. People offering personal care services must wear appropriate personal protective equipment. This includes hair stylists and barbers. Masks are encouraged for clients. There are exceptions if “the wearing of a mask will hinder the provision of the relevant care,” for example, beard trimming/shaving, or facial waxing. There are also exceptions for medical grounds.
  • The total number of people at a place must not exceed 1 person per 2 square metres.
  • Check with your clients to make sure they haven’t returned from a hotspot in the last 14 days. You have the right to refuse service to anyone who has been in a COVID-19 area as they should legally be self-isolating at home. For the latest info on COVID-19 hotspots click here.
  • Your employer must have a completed COVID Safe Plan and have an approved contact tracing system enabled. HSA recommends the COVID-SAfe check-in app, which all businesses can register to for free, and you can download it here. A backup paper form is available here. Make sure you can read your clients’ name and contact details clearly before they leave the salon. 

TAS

  • There is no requirement to wear a mask for either clients or workers. However, we recommend you wear a mask if you’re unable to maintain 1.5 metres between you and your client (unless you are unable to wear a mask for medical reasons).
  • The maximum density limit is one person per 2 square metres at all businesses. 
  • All salons are required to collect contact information from every person who enters for at least 15 minutes. HSA recommends the Check In Tas app, available here.
  • You may use pen and paper if a client doesn’t want to use a QR code, but make sure you can read their name and contact details clearly before they leave the salon. 
  • Check with your clients to make sure they haven’t returned from a hotspot in the last 14 days. You have the right to refuse service to anyone who has been in a medium-risk or high-risk area as they should legally be quarantined. For the latest info on COVID-19 hotspots click here.

VIC

  • There is no requirement to wear a mask for either clients or workers. However, we recommend you wear a mask if you’re unable to maintain 1.5 metres between you and your client (unless you are unable to wear a mask for medical reasons).  
  • Salon capacity must not exceed one person per 2 square metres of space (using electronic record-keeping) or one person per 4 square metres of space (manual record-keeping.)
  • Check with your clients to make sure they haven’t returned from a hotspot in the last 14 days. You have the right to refuse service to anyone who has been in a COVID-19 area as they should legally be quarantined. For the latest info on COVID-19 hotspots click here.
  • You must keep a record of your visitors and customers. HSA recommends using the Victorian Government QR Code Service, which is available for free here. You may use pen and paper if a client doesn’t want to use a QR code, but make sure you can read their name and contact details clearly before they leave the salon. 

WA

  • There is no requirement to wear a mask for either clients or workers. However, we recommend you wear a mask if you’re unable to maintain 1.5 metres between you and your client (unless you are unable to wear a mask for medical reasons).  
  • The total number of people can’t exceed more than 1 person per 2 square metres in a salon.
  • Check with your clients to make sure they haven’t returned from a hotspot in the last 14 days. You have the right to refuse service to anyone who has been in a medium-risk or low-risk state, as they should legally be quarantined. For the latest info on COVID-19 hotspots click here.
  • All salons must keep a contact register for contact tracing purposes. HSA recommends the SafeWA app, available here. You may use pen and paper if a client doesn’t want to use a QR code, but make sure you can read their name and contact details clearly before they leave the salon. 

Wherever you live and work in Australia, your employer is required to provide any PPE (such as masks, gloves, sanitiser) that is required at work. You also cannot be forced to work if you are feeling unwell – and this includes casual workers across the industry. 

At HSA, we take the health and safety of our members very seriously. If we hear employers are not following guidelines as they apply in their state, we will report them to state health and safety authorities immediately. 

Throughout the coronavirus outbreak, we’ve spoken up for our members, supported hair and beauty workers in the workplace, and worked had to ensure employers meet all health and safety obligations.  If you have any concerns at work, please speak up ASAP with the form below, and we can help.

Get in touch today


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